Tuning means correcting the pitch of every note by tightening the strings. Each piano string is initially stretched to a tension of approximately 90 kg, but with time loses some of the tension and thus its pitch. (Did you know… the strings of a piano exert a total force of between 15 000 kg and 20 000 kg on the cast iron frame!)
It is our recommendation that a piano needs to be tuned at least once a year, and sometimes more often. Tuning can take anything from one to three hours which is dependant on the frequency of previous tunings.
If a piano has not been tuned for a long period it will lose its pitch and will need one or more pitch raises, and a final tune to bring it back into line.
Regulation is the adjustment the various parts of the action (the inside mechanism) so that the touch, strike motion and release all function at their optimum. Regulation is how we adjust the feel of a piano. Any single note consists of approximately 36 moving parts so there is a multitude of adjustments that can lead to a totally different piano feel!
For this reason, we suggest leaving the tuning and regulation of your piano to the experts.